KAHUNA PADDLEBOARDS WARRANTY POLICY

Kahuna Paddleboards, “Kahuna”, provides warranty for manufacturing defects on all new boards for one (1) year from the date of delivery to the customer. The warranty encompasses Kahuna Paddleboards that were purchased from an authorized Kahuna Paddleboard Dealer in Canada.
Warranty coverage is not transferrable and as such will only apply to the original purchaser of the paddleboard. Proof of purchase must be presented to your Kahuna dealer at the time of the warranty claim.

It is the responsibility of the purchasers to inspect the paddleboard at the point of sale and satisfy themselves with the condition of the paddleboard at time of delivery.

This warranty does not cover any damage that may be the result of misuse, unauthorized modifications or repairs, impact accidents, heat exposure/excessive exposure to sunlight, improper handling, improper transport, improper storage, abuse, poor maintenance or care, incorrect set-up, racing, or use in rental operations. Cosmetic flaws do not affect the functionality, structural integrity or performance of the board and are therefore, deemed not applicable and will be assessed on a case per case basis.

Please contact us at warranty@kahunapaddleboards.com for further details.

 

CARE AND MAINTENANCE OF KAHUNA PADDLEBOARDS

If you follow our simple maintenance guide your Kahuna Paddleboard will provide you with many years of paddling enjoyment!

Do

  • Rinse your paddleboard after use, especially after saltwater use.
  • Use mild biodegradable dish soap and water to clean the board.
  • Store your paddleboard in a protected shaded area.
  • Transport your paddleboard using a proper carrying racks and tie down straps for your vehicle.
  • Use a board bag while transporting your paddleboard to and from the water.
  • Avoid impacting your paddleboard both in and out of the water.
  • Purchase a carrying pad if your pet is accompanying you on your paddleboard.
  • Have fun and enjoy your time on the water!

Do Not

  • Store your paddleboard in direct sunlight or in extreme heat.
  • Use polishes, waxes, cleaning solvents or other harsh chemicals on your paddleboard.
  • Use “ratcheting straps”, or extreme pressure, while tying down your paddleboard for transport. (Make sure your board is fully supported while transporting).
  • Run your paddleboard up onto the shore.
  • Impact your board with rocks, logs, docks, other objects, or other paddleboards.
  • Stand on your paddleboard while it is on land and the fin attached.

 

Kahuna Paddleboards Inc. iSUP – Blown or Leaking Seam Program

We understand that you inflatable paddleboard is a big part of your life, and it is now blown apart or leaking so you can no longer enjoy your board.
Sorry but his is not repairable nor is it warranty.

At Kahuna Paddleboards, if your board was purchased in Canada, we offer a new “Board Only” replacement for $600.- plus GST & shipping no matter how old your Kahuna Paddleboard is.
This is exclusive to Kahuna Paddleboard owners, Starboard & Red Paddle Co do not offer this program, you’d have to buy a complete board if it’s not a Kahuna Paddleboard.

Yes you keep your 3 piece Paddle, the Fin, Coil Leash & Pump.
We sell you a new board.
Payment will be via e-transfer only, direct to Kahuna Paddleboards Inc.

If your board is less than two years old and has a leak we will repair or replace it, please refer to our warranty policy above.

Please note, this “Blown or Leaking Seam Program” is done directly through Kahuna Paddleboards Inc in Whistler BC, not through your local retailer.

Please email us warranty@kahunapaddleboards.com to start this process.